Why I’m I not receiving my bills
You may not receive your bills for many reasons which include the following below;
• Newly installed meters within 3 months
• Meter under SHEP (Self Help Electrification Project by the Government) Project
• Wrong Address on your Account.
• Meter reader not having access to Customers’ premises
• Meter was moved to a different area or district.
Kindly provide us with the following details to enable us to assist you.
• Account number/Service Point number
• Account name
• Reliable contact number