What is the call center number?
ECG call center number: 0302611611
Recharging your Alpha Meter
Recharge with a Token You are provided with a Token after making a purchase at any ECG payment outlet. Punch in the token to send credit to meter (very similar to dialing a number on the phone). The process is [ Press Start ] + [ Enter Token ] + [ ...
I have made payment but my prepaid meter has not been topped up, what do I do?
Call the Call Centre, visit the district office or like or follow us on any of our social media handles to post a message
ALPHA Smart Pre-Payment meter
The Alpha Smart Pre-payment system consists of two (2) major components at user end: 1. Smart Prepayment Meter with Modem 2. User Interface Unit (UIU) 1. SMART PREPAYMENT METER+ MODEM ALPHA smart Prepayment Meter can easily be ...
How do we report a broken pole issue
Kindly give us the Vehicle registration number if you have it as well as the Location, reliable contact number & nearest Pole number. Report to us on +233302611611, or @ECGghOfficial
Token Not Found
Kindly assist us with the following details for further assistance: Meter number Mobile Money Number ECG Transaction ID (If any) Momo transaction ID Click to provide details