What happens to me if my consumption in the period April, May and June, 2020 exceeds that of March, 2020?
You would be given the
full relief within the limits for each of the three (3) months if you are a lifeline
customer and 50% of the March, 2020 bill amount for other customers as directed
by the President. The March, 2020 bill is the benchmark.
Consumption Not Showing
Kindly note that currently, only customers with Kamstrup(Nuri) prepayment meters can check their consumption data on the app. However, works are ongoing to ensure all customers with smart meters can access their consumption data on the app. To check ...
Supposing I am able to conserve my electricity consumption in April, May and June, 2020 to the extent that it is lower than March, 2020, will I have less relief than the one due me as per March, 2020 benchmark?
The relief will be full payment for lifeline customers and all other customers 50% of March, 2020 bill.
What happens to me if my consumption for March, 2020 fell drastically low because I traveled out of town in that month and did not use much electricity but I am back now?
The Utilities will have no way of independently confirming your claim; conversely, if you had held some unusual social or even commercial functions in March, 2020 that ballooned your consumption in that benchmark month, the Utilities would not be ...
Why the need for a benchmark? Why is the benchmark March, 2020?
There is a very crucial need for a benchmark in order to avoid abuse. The benchmark should be your consumption at a time you did not know about any intention or plan of Government to absorb part of your electricity bills for a period of time so that ...
What happens if my consumption for the benchmark period is zero - either as a prepayment customer or a postpaid customer.?
You will receive GHS2.13. The GHS2.13 is the total billed amount because of the service charge. However if you a lifeline customer you get the full benefit.