What happens to me if my consumption for March, 2020 fell drastically low because I traveled out of town in that month and did not use much electricity but I am back now?
The Utilities will have
no way of independently confirming your claim; conversely, if you had held some
unusual social or even commercial functions in March, 2020 that ballooned your consumption
in that benchmark month, the Utilities would not be able to independently determine
this. Accordingly, we would have to stick to the March bill amount as is rightly
recorded as the benchmark.
Consumption Not Showing
Kindly note that currently, only customers with Kamstrup(Nuri) prepayment meters can check their consumption data on the app. However, works are ongoing to ensure all customers with smart meters can access their consumption data on the app. To check ...
Why the need for a benchmark? Why is the benchmark March, 2020?
There is a very crucial need for a benchmark in order to avoid abuse. The benchmark should be your consumption at a time you did not know about any intention or plan of Government to absorb part of your electricity bills for a period of time so that ...
What happens to me if my consumption in the period April, May and June, 2020 exceeds that of March, 2020?
You would be given the full relief within the limits for each of the three (3) months if you are a lifeline customer and 50% of the March, 2020 bill amount for other customers as directed by the President. The March, 2020 bill is the benchmark.
STEP 1 GENERAL REQUIREMENTS: Any prospective customer who requires electricity supply should contact the Customer Relations Executive (CRE) at any Electricity Company of Ghana District /Regional Office. Supply Application form can be obtained at ...
Supposing I am able to conserve my electricity consumption in April, May and June, 2020 to the extent that it is lower than March, 2020, will I have less relief than the one due me as per March, 2020 benchmark?
The relief will be full payment for lifeline customers and all other customers 50% of March, 2020 bill.