What happens to me if I do not have any money to buy credits between now and May 01, 2020, the date the Utilities propose to commence implementation of the Presidential directives?
It does not change anything. The benchmark is March,
2020.
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Is it not an act of sabotage for the Utilities to propose not to implement the Presidential directive until May, 2020 when the directive says in clear terms that it is to take effect in April, 2020?
No. there is no sabotage in this. At the date of the announcement, a lot of clients had already purchased their credits. Implementing it immediately would have therefore been to their disadvantage. For postpaid clients, nothing has changed. They will ...As a regular customer (both PPM and Postpaid), what do I have to do to access the credits/units due me from the COVID-19 reliefs?
For postpaid, it will be part of the customer bill. The Utilities will make arrangement and give the relief credits to prepaid customers when they come to buy credits at vending points effective May 1, 2020. Postpaid clients will, however, see the ...When will the implementation begin and why?
The implementation of the relief will commence effectively on May 01, 2020 for prepaid customers. For postpaid customers, it will reflect on their April, 2020 bills that will be delivered by end of May, 2020. March, 2020 bills are being processed and ...What happens to me, a PPM customer who has credits rolling over into May, 2020?
There will be no adverse effect as the billing systems are designed to bill customers monthly and reset for the next monthly billing at the end of every month. In other words, the amount of relief that will be given monthly will add to the credit ...What happens to me if my consumption for March, 2020 fell drastically low because I traveled out of town in that month and did not use much electricity but I am back now?
The Utilities will have no way of independently confirming your claim; conversely, if you had held some unusual social or even commercial functions in March, 2020 that ballooned your consumption in that benchmark month, the Utilities would not be ...