Recharging your Alpha Meter

Recharging your Alpha Meter

Recharge with a Token
You are provided with a Token after making a purchase at any ECG payment outlet.
Punch in the token to send credit to meter (very similar to dialing a number on the phone).
The process is [ Press Start ] + [ Enter Token ] + [ Press Submit ]
Example ;
[ Start ]   [15379218653129457140]   [ Submit ]

    • Related Articles

    • ALPHA Smart Pre-Payment meter

      The Alpha Smart Pre-payment system consists of two (2) major components at user end: 1. Smart Prepayment Meter with Modem  2. User Interface Unit (UIU)               1. SMART PREPAYMENT METER+  MODEM ALPHA smart Prepayment Meter can easily be ...
    • Meter Error after purchasing power.

      Please provide the following details to assist in resolving the issue • Location with landmark • Type of meter • Error number Click to provide details
    • Can I top up any type of ECG meter using the application?

      Nuri for now
    • My Meter is off but my power is on.

      Some of our meters go to sleep mode after a period of inactivity to conserve energy. Depending on the meter you are using, swiping your card or keying in code for checking your balance will activate the meter. Please see the customer relations ...
    • My meter is on but I don’t have power

      The following may be the possible causes: • Internal wiring problem • Insufficient credit (Prepaid meter) • Low voltage • High voltage • Faulty meter • Phase off (3 phase meter)             NB. Most prepaid meters are built with relays that trip when ...