Recharging your Alpha Meter

Recharging your Alpha Meter

Recharge with a Token
You are provided with a Token after making a purchase at any ECG payment outlet.
Punch in the token to send credit to meter (very similar to dialing a number on the phone).
The process is [ Press Start ] + [ Enter Token ] + [ Press Submit ]
Example ;
[ Start ]   [15379218653129457140]   [ Submit ]



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