Is it not a simple political ploy that serves only the political interest of the Government?

Certainly, No! COVID – 19 is real and its devastating impact is global. With all the borders of Ghana closed and some major cities in Ghana locked down, the effect on economic activities country-wide cannot be over-emphasized. This situation, therefore, has had a roll-down effect on the incomes of people so the special COVID – 19 electricity relief is as necessary as it is real. All consumers will soon begin to enjoy the subsidies fairly without discrimination.

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• How much is the relief costing Government?

  It is costing Government about GHS1.1 billion

• Why am i not getting government subsidy when l buy credit?

  Please be informed the Covid-19 electricity relief is for all customers of ECG, be it prepaid or   postpaid. It took effect from the 1st of May, 2020.    The relief is based on your total consumption for the month of March.   If you have not received ...

• When is the Government’s directive taking effect?

  The directive takes immediate effect, 1st April 2020.   For  postpaid  customers, they  will  see  the relief on their April, May and June 2020 electricity bills. ​  For prepaid, implementation will be by 1st May 2020 on their 1st purchase and in ...

• Non-Delivery

  Kindly provide us with your Account Number and Account name to retrieve your bill. Please note some reasons why you may not receive your bills;   If your premises is inaccessible   when the meter is new or is a SHEP meter (Provided by Government)  ...

• Why I’m I not receiving my bills

  You may not receive your bills for many reasons which include the following below; • Newly installed meters within 3 months • Meter under SHEP (Self Help Electrification Project by the Government) Project • Wrong Address on your Account. • Meter ...