I’ve been using my prepaid meter for long but no deduction has been made why

This could be a result of an illegal connection or the meter is faulty.

• Related Articles

• A new meter was installed I went to buy credit but I’ve been deducted why

  When new prepaid meters are installed it comes with an initial amount which is deducted when your first purchase is made.

• Can I top up any type of ECG meter using the application?

  Nuri for now

• Meter Error after purchasing power.

  Please provide the following details to assist in resolving the issue • Location with landmark • Type of meter • Error number Click to provide details

• ALPHA Smart Pre-Payment meter

  The Alpha Smart Pre-payment system consists of two (2) major components at user end: 1. Smart Prepayment Meter with Modem  2. User Interface Unit (UIU)               1. SMART PREPAYMENT METER+  MODEM ALPHA smart Prepayment Meter can easily be ...

• I have made payment but my prepaid meter has not been topped up, what do I do?

  Call the Call Centre, visit the district office or like or follow us on any of our social media handles to post a message