I have paid into the wrong account

I have paid into the wrong account

Kindly visit your District Office to speak to the Customer Relations Executive.

    • Related Articles

    • Payment into wrong account

      Kindly see the customer relations executive at your district office with proof of purchase for further assistance.

    • Does minus on a post paid meter mean you are in credit or in debit?

      When you see minus before any amount on a postpaid meter bill, it means credit to that account.

    • Can I pay my post paid meter bills?

      Yes, you can pay postpaid bills

    • Why I’m I not receiving my bills

      You may not receive your bills for many reasons which include the following below; • Newly installed meters within 3 months • Meter under SHEP (Self Help Electrification Project by the Government) Project • Wrong Address on your Account. • Meter ...

    • Why do I receive huge bills

      You may be receiving such bills as a result of the following; • Multiple consumers on the meter • Earth leakage • Faulty meter • Increased Consumption • Overbilling • Wrong reading • Estimated billing Earth leakage issues kindly get a qualified ...