Any prospective customer who requires electricity supply should contact the Customer Relations Executive (CRE) at any Electricity Company of Ghana District /Regional Office.
Supply Application form can be obtained at GH¢10.00.
Customers’ electrical installation and maintenance should be carried out by licensed electricians in accordance with the prevailing wiring regulations. Please demand and inspect the license issued to him by Energy Commission required by Law (LI 2008).
The prospective customer will be required to submit to the Customer Relations Assistant (CRA) the following documents:
PROVISION OF QUOTATION OR ESTIMATES
An inspection team will visit and survey the site for information that will be needed for the provision of a quotation or estimate.
If the necessary conditions are satisfied, the customer will be called when the quotation for the cost of electricity supply is ready.
A request for electricity supply that involves more than 2 poles is considered as a development project and that will require engineering studies.
ELECTRICITY SUPPLY CONNECTION
Subject to the full payment of the quotation by the prospective customer, ECG will then get you connected.
The approved costs for the various types of service connection are provided below for the guidance of prospective customers: