Date and time Error

Kindly visit your district office, a technician will be sent over to assist you.

• Related Articles

• Meter Error after purchasing power.

  Please provide the following details to assist in resolving the issue • Location with landmark • Type of meter • Error number Click to provide details

• How long will it take for my phase off issue to be resolved?

  Phase offs are handled within 24 hours from the time is it reported.

• What happens to me if I do not have any money to buy credits between now and May 01, 2020, the date the Utilities propose to commence implementation of the Presidential directives?

  It does not change anything. The benchmark is March, 2020.

• Getting Electricity

  STEP 1 GENERAL REQUIREMENTS: Any prospective customer who requires electricity supply should contact the Customer Relations Executive (CRE) at any Electricity Company of Ghana District /Regional Office. Supply Application form can be obtained at ...

• Is it not an act of sabotage for the Utilities to propose not to implement the Presidential directive until May, 2020 when the directive says in clear terms that it is to take effect in April, 2020?

  No. there is no sabotage in this. At the date of the announcement, a lot of clients had already purchased their credits. Implementing it immediately would have therefore been to their disadvantage. For postpaid clients, nothing has changed. They will ...