Can I pay my post paid meter bills?
Yes, you can pay postpaid bills
Why do I receive huge bills
You may be receiving such bills as a result of the following; • Multiple consumers on the meter • Earth leakage • Faulty meter • Increased Consumption • Overbilling • Wrong reading • Estimated billing Earth leakage issues kindly get a qualified ...
How do I make payment for my bills/top ups?
Download and install the ecgmobile application from Google Playstore. Visit meter management or postpaid bills on the application to either top-up your meter or pay your bills.
Does minus on a post paid meter mean you are in credit or in debit?
When you see minus before any amount on a postpaid meter bill, it means credit to that account.
How do I know the relief due me as a postpaid customer when I do not receive my bills?
You will receive your bills when ECG resumes meter reading and bill distribution. If you can provide your email address your bill will be delivered through email. (about 80% of high consuming customers including SLT customers receive their ...
Why I’m I not receiving my bills
You may not receive your bills for many reasons which include the following below; • Newly installed meters within 3 months • Meter under SHEP (Self Help Electrification Project by the Government) Project • Wrong Address on your Account. • Meter ...