As a regular customer (both PPM and Postpaid), what do I have to do to access the credits/units due me from the COVID-19 reliefs?
For postpaid, it will
be part of the customer bill. The Utilities will make arrangement and give the relief
credits to prepaid customers when they come to buy credits at vending points effective
May 1, 2020. Postpaid clients will, however, see the benefit as part of their bills
at the end of the month.