top up didnt reflect

top up didnt reflect

I have paid for a prepaid top with the new short code (*226#) but it’s hasn’t been topped up since last two days and it has cut off today because there was an error message that the payment wasn’t successful but I have make a payment of 60 gh for a top
meter info
Transaction ID:13346390065
Mobile Money Number: 0594715108

Meter Number: 7127771001
Meter Account Name: Badu Adu Boahen
Amount: 60 gh
Date Of Transaction: 29th july 2021